We aim for human-centered AI that focuses on customer value rather than AI technology itself
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이 페이지는 LG유플러스의 AI 전략과 서비스를 소개하는 페이지입니다. 보안 중심의 AI, 신뢰 기반 AI 설계, AI 보안 기술, 그리고 개인 및 기업 고객을 위한 AI 서비스에 대한 정보를 제공합니다.
AI Strategy
LG U＋ utilizes AI technology to make customers' lives more valuable, going beyond just technology to create meaningful services. We develop technology that customers can trust with confidence (Assured) and provide perfectly tailored experiences (Adaptive) based on this foundation.
Furthermore, we aim to realize AI that accompanies customers in all aspects of their daily lives (Accompanied), ultimately creating a brighter world for humanity (Altruistic) and leading new changes as an Agenda Setter. To achieve this, we will strengthen strategic partnerships with global big tech companies and overseas telecommunications companies to enhance our AX technology competitiveness and solidify our future growth drivers.
사람 중심 AI로 만드는 밝은 세상 비전
Core Technologies
U＋ has established a system that can quickly and flexibly combine various internal and external technologies into services by applying AX technology stack based on communication technology (Infra – Data – AI Engine – AX Ops – Frameworks – Security) and SW development methodologies.
Communication Technology
Voice (mVoIP)/Data Communication
Internal CC/Consultation DB
AX Technology
(Common)
-Guardian
Security
Quantum/Homomorphic Encryption
Spam/Phishing Blocking On-device AI
Frame works
Multi-Agent Orchestration
Agent Framework
AX Ops
MLOps/LLMOps
FBOps/EvalOps
KMS
-GEN
AI Engine
AI Models / Algorithms
Data
Data Processing/Storage/Management
Infra
GPU/CPU
On Premise/Cloud Platform
SW Development
UX/UI
Design
FE/BE
Quality/Operations
ixi-GEN
Proprietary Generative AI Model
A lightweight generative AI model specialized in telecommunications and platform data based on LG AI Research's hyperscale AI model EXAONE, planned to be efficiently and safely applied to various fields
ixi-Guardian
First-of-its-kind AI Security Technology in Telecom
World's first AI security technology implemented to ensure customers can use AI with confidence (Assured), comprising Anti-DeepVoice to prevent AI-Fake, On-Device AI, and Post-Quantum Cryptography (PQC)
Consumer Customers
Providing reliable AI services with LG U＋ Security technology
Call Agent
Media Agent
Home Agent
Enterprise Customers
Providing trusted solutions with AI that LG U＋ has directly tested and verified
Enterprise
AI Contact Center
Work Agent
AI Data Center
Representative Services
ixi-O
Reliable AI Call App by Your Side
A secure AI call service with On-Device AI technology, providing call recording and summarization, call replacement, visual calling, real-time voice phishing detection and various other features for enhanced call convenience and safety
AI Contact Center(AICC)
Contact Center with AI Technology Applied
Providing integrated solutions that automate and streamline customer consultation services using AI technology to improve customer and enterprise productivity
AI Data Center(AIDC)
Customer-tailored AIDC for AX
Comprehensive data center solutions providing stable and high-performance infrastructure for domestic and international enterprise customers' AX
