AI

This page introduces LG Uplus’s AI strategy and services. It provides information on security-focused AI, trust-based AI design, AI security technologies, and AI services for individual and business customers.

AI Strategy

LG U+ goes beyond the technology itself by creating meaningful services powered by AI to enhance customer's lives. Built on trusted technology (Assured), we deliver personalized experiences (Adaptive) to each customer. Our AI vision extends into enriching daily life (Accompanied) and positive change for humanity (Altruistic).

As an Agenda Setter, we will expand global strategy partnerships to strengthen our AI transformation (AX) capabilities and build future growth engines.

A Vision for a Brighter World with Human-Centered AI

AI Strategy Diagram; A bright world created with human - centered AI, Assured Intelligence Trustworthy AI, Altruistic Intellignece AI for Humanity, Adaptive Intelligence AI Perfectly Tailored to Me, Accompanied Intelligence AI That Accompanies Daily Life

Core Technologies

LG U+ has established a system that rapidly and flexibly combines various internal and external technologies to deliver market-ready services, powered by our AX technology stack (Infrastructure, Data, AI Engine, AX Ops, Frameworks & Security) and proven software development methodologies.

AI-related Key Technology Classification Table: Telecommunications Technology, AX Technology (Common), and Software Development
Comms Tech
  • Voice (mVoIP) & Data
  • Internal Contact Center & Database
AX Tech
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Security
  • Quantum / Homomorphic Encryption
  • On-Device AI to Block Spam/Phishing
Frameworks
  • Multi-Agent Orchestration
  • Agent Framework
AX Ops
  • MLOps / LLMOps
  • FBOps / EvalOps
  • KMS
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AI Engine
  • AI Models / Algorithms
Data
  • Data Processing / Storage / Management
Infrastructure
  • GPU / CPU
  • On-premise / Cloud Platform
Software Dev
  • UI / UX
  • Design
  • FE / BE
  • Quality / Operations

  • ixi-GEN

    Proprietary Generative AI Model

    Lightweight generative AI model specialized in telecom and platform data based on LG AI Research's hyperscale AI model EXAONE - designed for efficient and safe use across diverse applications

  • ixi-Guardian

    Telco Industry-First AI Security Technology

    The world's first AI security technology implemented so customers can use AI with confidence (Assured), featuring Anti-DeepVoice for AI-Fake prevention, On-Device AI, and Post-Quantum Cryptography (PQC)

  • Personal

    Trusted consumer AI services powered by LG U+ Security technology

    ixio logo
    • Call Agent
    • Media Agent
    • Home Agent

  • Business

    Trusted enterprise solutions powered by AI that LG U+ has tested and verified firsthand

    ixi logo
    Enterprise
    • AI Contact Center (AICC)
    • Work Agent
    • AI Data Center (AIDC)

Flagship Services

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Reliable AI Call App Right by Your Side
Secure AI call service powered by On-Device AI, offering call recording and summarization, call answering on your behalf, real-time transcription, real-time voice phishing detection, and more for enhanced call convenience and safety
AI Contact Center (AICC)
AI-Powered Contact Center
Integrated solution that automates and optimizes customer inquiries with AI technology, boosting productivity for both customers and enterprises
AI Data Center (AIDC)
Customized AIDC for AI Transformation
Comprehensive data center solution delivering stable, high-performance infrastructure for domestic and global enterprise customers' AX needs