Management Principle
LG's management principles embraces ‘Creating Values for Customers’ and ‘People-Oriented Management’ as the
company's main operating principles. LG U+ puts customers first and respects the creativity and
autonomy of its employees.
- Customer-Value
CreationCustomer first- Think of customers as the top priority—the starting point of management.
- Make decisions with emphasis on the end-user.
Delivery of substantive value- Be one step ahead in finding latent customer needs.
- Provide the best products and services that exceed customer expectations.
Innovation-driven creation- Come up with differentiated ideas that step ‘outside the box.’
- Always look for and practice better methods and practices.
- People-Oriented
ManagementCreativity and self-management- Break free from conventional ways to pursue new ideas and think outside the box.
- Take ownership in all matters and take initiatives.
Respect for human dignity- Respect diversity and dignity of individuals.
- Consider employees, the source of customer-value creation, as the most important asset.
Development and display of competencies- Work and develop competencies with the confidence of becoming the no. 1 in the world.
- Provide the opportunity for individuals to demonstrate their potentials to the maximum.
Performance-based reward- Set a challenging goal and make sustained achievements.
- Evaluate and compensate fairly to reflect short- and long-term achievements.