LG U+'s Sustainable Management

We will define and practice ESG strategies that support and enforce the corporate vision to increase business competitiveness ultimately through ESG activities and become a company respected by stakeholders.

EGS Commitment of LG U+ : Business Competitiveness Enhancement, Proactive Risk Management
Customer : Provide reliable and safe products and services, Information security, Privacy protection, Quality of products and services
Employees : Build a company where Employees want to grow together and work for a Long time, Attracting and retaining talent,Competency development,Performance management and rewards 
Local communities :  Address social issues using ICT, Development of local community, Strategic social contribution, Digital inclusion
Proactive Risk Management
Eco-friendly management : Response dimate change, Eco-friendly business sites
Human rights Management :Inspection of human rights, Risk mitigation
Fair and transparent partnership : Fair transaction, Suppliers’ ESG Management, Shared Growth

ESG Committee

LG U+ runs the Environmental, Social, and Governance (ESG) Committee under the Board of Directors, the highest decision-making body, to improve environmental,
social, and governance practices in business.
The committee is composed of four independent directors and one internal director with ESG expertise to secure professionalism and transparency and
is in charge of all decision-making regarding the implementation of corporate social responsibility (CSR) in economic, environmental, and social issues.

Board of Directors, Audit Committee - Audit Support Team, Finance Committee, Independent Director
Candidate Recommendation Committee, Internal Transactions Committee, ESG Committee - Secretary: Public Relations Officer, Support Team: CSR Team - Committee Meeting, CFO as the Chair, Working-Level ESG Consultative Body:  Setting ESG strategies and sharing progresses(At least twice a year), Safety/Health/Environment, Labor/Human Rights, Supply Chain Management, Information Protection (Security), Customer Value (Quality Committee), Corporate Governance / Ethical Management, Strategy, Social Contributions / External Communication

Stakeholder Communication

LG Uplus takes the maximization of the happiness of its stakeholders as the value of corporate management, which means that all corporate activities are ultimately oriented toward happiness. TO effectively collect opinions from various stakeholders, we have prepared and operated communication channels depending on each stakeholder.

Communication with Stakeholders : Stakeholders, Major Communication Channels, Communication Details, Stakeholder Interests
Stakeholder Key Communication Channels Communication Subjects Frequency Stakeholder’s Interest
Customers
  • Company sales store
  • Customer center
  • Consumer testing
  • Website, social network
  • Receiving VOC for mobile and home service
  • As needed
  • Strengthening customer information protection
  • Providing customer-centric products and Services
Employees
  • Performance sharing meeting
  • Grievance handling system
  • Labor-Management Council
  • Health & Safety Committee
  • Company Bulletin board
  • Psychological counseling
  • Newsletter
  • CEO site visit
  • Blueboard
  • Employee survey
  • Wage/collective bargaining news
  • Labor-management briefings
  • CEO site visits
  • Blue Board meetings
  • CA activities for a happy Workplace
  • As needed
  • As needed
  • As needed
  • Six times a year
  • As needed
  • Boost employee communication
  • Work-like balance
  • Strengthening employee competencies
Suppliers
  • Discussion meeting with CEO and executives
  • Cyber Sinmungo
  • Shared Growth Board
  • Newsletter
  • Training and business support
  • Shared Growth Board
  • Shared Growth Discussion Meeting
  • As needed
  • At least once a year by region
  • Ensuring fair trade compliance and fair trade relationships
  • Strengthening supplier competitiveness
  • Reinforcing regular communication and Cooperation
Shareholders and Investors
  • Regular reports
  • Board of Directors
  • General Meeting Of Shareholders
  • IR activities
  • Board of Directors
  • General Shareholders’ Meeting
  • IR Performance Presentation
  • Other investor meetings held as needed
  • As needed (total of 8 presentations in 2021)
  • Once a year
  • Four times a year
  • As needed
  • Proactive risk management
  • Strengthening technology competitiveness
  • Leading the 5G network market
Government
  • Participating in industrial policymaking
  • Cooperation on national tasks
  • Contributing to social safety net
  • Cooperation in promoting the public interest
  • Jobs for all
  • Support for national DR projects
  • Legal compliance and tax payment
  • As needed
  • As needed
  • As needed
  • As needed
  • Compliance with laws and regulations to improve the distribution structure of mobile communications devices
  • Supporting infrastructure using the strengths of our telecommunications Business
Local Communities
  • Social contribution activities
  • Public campaign
  • Providing support for socially underprivileged groups
  • Service support activities
  • Employee volunteering
  • As needed
  • As needed
  • As needed
  • Increasing social contributions with strengths of a technology company
  • Sharing the information of corporate social responsibility (CSR) on the social and environmental impacts

Sustainability Policies

LG U+ has been developing and implementing policies on human rights management, safety/health/environment, Jeong-do management, information security,
and other are as to achieve sustainability more systematically.

  • Human Rights
    Management

  • Safety/Health

  • Environment Management

  • Jeong-do
    Management

  • Information
    Security

  • Compliance

For more details, please refer to LG U+'s Sustainability Report.