Compliance Program

In May 2016, the Korea Communications Commission (KCC) declared to introduce a self-compliance program.
It was a shift to ‘Market Self-Regulation’ from ‘Sanctions through Investigation,’ aiming to encourage service providers to voluntarily comply with the laws and regulations.
The KCC also adopted the benefit of offering exemption on charges (up to 10%) to those with excellent program outcomes.
CEO's Willingness to Comply with Laws
  • Show CEO's willingness to comply with laws on the company's official website or publications for the employees and the public to see
Assigning a Compliance Program Officer and Running a Consultive Body
  • Assign a compliance program officer who oversees the operation of the program inside the company
  • Establish the compliance program consultation committee to resolve conflicts among different teams and to assist the compliance program officer in fulfilling his/her responsibilities and authorities
Publication of the Self-Compliance Program Handbook
  • Create and distribute the detailed guidelines (self-compliance program handbook) on how to voluntarily comply with the Telecommunications Business Act
Training on the Compliance Program
  • Offer training to help employees know whether they have violated the Telecommunications Business Act at work
Establishment of a Data Management System
  • Create records on the compliance program and publish them
  • Keep the records safe after identifying who is responsible
Internal Inspections
  • Perform regular inspections under the compliance program officer's supervision to check whether there have been any violations of the Telecommunications Business Act
    or whether the compliance program is properly put into practice
For more details, please download the KCC's ‘Guidelines on How to Run a Compliance Program.’

We believe that the company's true competitiveness is to voluntarily comply with the laws, create an environment for fair competition, and protect customers' rights.
Thus, we have not only offered regular training to our employees but also practiced them according to our codes of ethics.
In the future, we will remain a reliable and trustworthy company that always puts customers first while running a compliance program based on the government's guidelines and the company's internal codes of ethics.

For more details, please refer to LG U+'s Sustainability Report.