In May 2016, the Korea Communications Commission (KCC) declared to introduce a self-compliance program.
It was a shift to ‘Market Self-Regulation’ from ‘Sanctions through Investigation,’ aiming to encourage
service providers to voluntarily comply with the laws and regulations.
The KCC also adopted the benefit of offering exemption on charges (up to 10%) to those with excellent
CEO's Willingness to Comply with Laws
Show CEO's willingness to comply with laws on the company's official website or publications for the
employees and the public to see
Assigning a Compliance Program Officer and Running a Consultive Body
Assign a compliance program officer who oversees the operation of the program inside the company
Establish the compliance program consultation committee to resolve conflicts among different teams and
to assist the compliance program officer in fulfilling his/her responsibilities and authorities
Publication of the Self-Compliance Program Handbook
Create and distribute the detailed guidelines (self-compliance program handbook) on how to voluntarily
comply with the Telecommunications Business Act
Training on the Compliance Program
Offer training to help employees know whether they have violated the Telecommunications Business Act
Establishment of a Data Management System
Create records on the compliance program and publish them
Keep the records safe after identifying who is responsible
Perform regular inspections under the compliance program officer's supervision to check whether there
have been any violations of the Telecommunications Business Act
or whether the compliance program is properly put into practice
For more details, please download the KCC's ‘Guidelines on How to Run a Compliance Program.’
We believe that the company's true competitiveness is to voluntarily comply with the laws, create an
environment for fair competition, and protect customers' rights.
Thus, we have not only offered regular training to our employees but also practiced them according to our
codes of ethics.
In the future, we will remain a reliable and trustworthy company that always puts customers first while
running a compliance program based on the government's guidelines and the company's internal codes of
For more details, please refer to LG U+'s Sustainability Report.