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Date of birth

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If the information indicated on the uploaded passport does not match with the manually entered information, the usage may be limited.
No exchange or refund can be made in such an instance.

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  • Scanning QR codes multiple times may limit downloading. If scanning or downloading is not possible, please contact LG U+ Customer Center at 010-3998-1004. (paid, free for U+ mobile phones.)
  • No refund after purchase.
  • Only country-unlocked phones that support eSIM can be used. Please check whether your device supports eSIM before purchasing.
  • This service can be used without having to remove the existing SIM from the device.
  • The usage period will be calculated from the point the data is used.
    * Example : If the 'eSIM(Data Only) 5days' was purchased on June 1 and data was used for the first time at 10 am on June 4, the service will be valid until 10 am on June 9.
  • You can set up eSIM while the Internet is connected.
  • Should you experience difficulties in using the service, please reach out via the chat service on our website or call the LG U+ customer center at 010-3998-1004 (charges apply / free when called from U+ mobile phones).
  • If you use up the daily provided 3GB of data, you can continue using an unlimited amount of data at up to 5Mbps of speed. 3GB of data will be provided every night at 12 AM.
  • Payments for voice top-up and extension is non-refundable.
  • You cannot use Identity Verification service with LG U+ eSIM.
  • Data Only products cannot be topped up for voice service. In case you need voice service after purchasing the Data Only product, you need to purchase a new Data+Voice prodcut.
  • If you delete the downloaded eSIM, you cannot recover it. If there is a problem, please do not delete it and contact LG U+ Customer Center at 010-3998-1004. (paid, free for U+ mobile phones.)
  • The download eSIM can not be moved to another device.
  • The maximum number of purchases per passport is 3
  • Passport information and photo registration are required when purchasing. In the case of an ID card other than a passport, the use may be restricted when authenticating.
  • If you use it for purposes other than personal use, such as illegal spam calls or advertisements, it will be restricted from using it.
  • Customer support center
    Calling from overseas +82-10-3998-1004
    Calling from Korea 010-3998-1004
    For residents in Korea 114 or 080-851-1004
  • E-mail
  • Messenger
    Kakaotalk/Wechat/Line lgcscenter
    Whatsapp +82-10-3998-1004